Security & AI operations

AI runs the operation. Humans hold the controls that matter.

Njordr is built to run hands-off by default — but not blindly. Automation handles volume; a small set of decisions are reserved for people, on purpose.

Where humans stay in the loop

Contract signature, tax-filing sign-off, the named GPSR responsible person, dispute escalation, sourcing-document spot-checks, and the decision to scale a partner up are all human decisions. Everything between an order landing and goods reaching the buyer's door runs automatically.

The review queue

When the AI isn't confident — an ambiguous category, a flagged claim, a return that doesn't fit the standard pattern — the decision routes to a human review queue instead of guessing. Nothing publishes or pays out on a low-confidence guess.

Inventory accuracy

Stock syncs in real time across every channel the moment an order lands, so you never oversell. The sync engine is built to handle order volume well beyond today's scale before we add more partners to it.

Payments

Card data is tokenised by our PSP — Njordr's systems never touch raw card numbers.

Questions about how this works for your catalogue? hello@via.eu